Terms of service of the sse.lodz.pl website

Version of 23 October 2026

These terms describe the rules on which you use the sse.lodz.pl website: what you will find on it, which services we provide electronically, what we expect from you, how to file a complaint and what we are responsible for. We make them available before you start using the services, free of charge, in a way that lets you download, save and print them (Article 8 of the Act of 18 July 2002 on the provision of electronic services).

1. Who runs the website

The sse.lodz.pl website is run by Łódź Special Economic Zone S.A., with its registered office in Łódź at ul. Ks. Biskupa Wincentego Tymienieckiego 22G, 90-349 Łódź, entered in the register of entrepreneurs of the National Court Register kept by the District Court for Łódź-Śródmieście in Łódź, 20th Commercial Division of the National Court Register, under KRS number 0000014128, NIP (tax identification number) 725-14-86-825, REGON (statistical number) 471537330, share capital PLN 24,927,000, fully paid up (the “Zone” or “we”).

Contact about the website: info@sse.lodz.pl, phone +48 42 208 06 00, registered office address given above.

2. What these terms cover

On the website we describe how the tax exemption works in the Polish Investment Zone, what land, warehouses, offices and event rooms we have for rent or sale, what we do in business development, which projects we run and which events we organise.

These terms govern only the use of the website and the services listed in point 3. They do not cover contracts we conclude outside the website (for example, leases, land sales or participation in a programme). Events and calls may have their own rules that set out the terms of participation; we make them available when you register. In case of any inconsistency on matters of participation, the rules of the given event or call prevail.

A user is anyone who uses the website. We address you directly because it is simpler.

3. Services provided electronically

All services on the website are free of charge and do not require an account. We provide them as follows:

• Browsing content: articles, news, guides, descriptions of offers and projects, the event calendar, the search, the tax-relief calculator, the 360° tour of the event spaces, downloadable files.
• Contact forms and offer enquiries: the contact form, enquiries about warehouses, offices, event rooms and land, requests for a site visit or a meeting, consultations on business development services and on projects.
• Sending the calculator result by e-mail: at your request, we send the result of the tax-relief calculator as a PDF file to the e-mail address you provide.
• Submitting land: a form for owners of investment land.
• Partner programme application (Partner Zone).
• Recruitment application (Careers), with a CV attached.
• Applications to programmes and calls, and event registrations: forms for specific programmes (for example GrowMania) and events, where we make them available.
• Newsletter: regular e-mails with information about the Zone’s offer, projects and events, sent to the e-mail address you provide.

The tax-relief calculator shows an estimate based on the data you enter and the regulations in force. The result is not a decision or a guarantee; we confirm the amount of state aid in a conversation and in documents.

4. When a service starts and ends

A contract for the provision of electronic services is concluded when you start using the given service and lasts until you stop using it. For the individual services provided by the Zone, this moment is as follows:

• Browsing content: the contract for the service is concluded when you enter a page of the website and lasts until you leave it.
• Forms (contact, offer enquiries, submitting land, partner programme, recruitment): the contract is concluded when you click the submit button and ends when the submission is delivered to the Zone. Your submission has been sent successfully when you see a confirmation message on the page; if you provide an e-mail address, we also send a confirmation of receipt to it. Further contact takes place outside the website, by e-mail or phone.
• Sending the calculator result: the contract is concluded when you click the send button after entering your e-mail address and ends when the message with the PDF file is delivered.
• Event registrations and applications to calls: the contract is concluded when you click the submit button and ends when the submission is delivered to the Zone.
• Newsletter: the contract lasts from the moment you start using the service until you unsubscribe. You sign up by entering your e-mail address and accepting these terms. The sign-up takes effect only after you click the confirmation link we send to the address you provided. You can unsubscribe at any time: using the unsubscribe link in every message or by writing to info@sse.lodz.pl or iod@sse.lodz.pl. Unsubscribing takes effect immediately and ends the contract; you do not have to give a reason and it involves no fees.

5. Forms, data and consents

Required fields in the forms are marked with an asterisk. They cover only the data needed to handle your submission: usually your first name and surname and e-mail address, and in some forms also your phone number or a description of your matter. The other fields are optional.

Before you submit a form, you tick a box to accept the privacy policy and, in most forms, also these terms. These terms apply whenever you use any of the website’s services. In some forms you can tick a separate consent to receive information about the Zone’s offer and events. It is voluntary and unticked by default, and not giving it does not affect how we handle your submission. You can withdraw consent at any time, and withdrawing it does not affect what we did before.

In the Careers form, you can also tick a consent to take part in future recruitments. This consent is also voluntary and unticked by default; without it, your application is used only for the recruitment you are applying to.

We describe the rules for processing personal data, including the tools we use and your rights, in the Privacy policy.

6. Technical requirements

To use the website, all you need is a device with internet access and an up-to-date web browser with JavaScript and necessary cookies enabled. To sign up for the newsletter and receive confirmations from forms, you need a working e-mail address. To open downloadable files, you need a PDF reader, and for some files also software for DOCX documents or ZIP archives.

Content from external services (for example, videos) is displayed after you consent to external media in the consent panel; without this consent, you will see information about the required consent in its place.

The connection to the website is encrypted (HTTPS protocol).

7. Rules of use

Use the website in accordance with the law and accepted standards of conduct. When using the website, you must not, in particular:

• overload the website with automated requests or try to bypass its security,
• send unlawful or offensive content through the forms, or other people’s personal data without a legal basis,
• provide false data or impersonate other people or companies,
• provide any content of an unlawful nature.

We may leave submissions that breach these rules unanswered.

8. Copyright and trademarks

The website contains content protected by copyright, industrial property law and intellectual property law. No content presented on the website may be copied or distributed unless the law permits it, in particular the Act on Copyright and Related Rights and the Industrial Property Law.

The Zone has a legal basis to use all texts, photos, graphics, videos and the layout of the website.

The name and logo of the Łódź Special Economic Zone and the marks of the projects we run are protected. We describe how to use them in the brand book available on the “Downloads” page. You may use the files made available on that page in accordance with the brand book; for any other use, write to info@sse.lodz.pl.

9. External links

We link to the websites of partners, institutions and projects that we do not run. We are not responsible for their content or for how they process data. Their own terms and privacy policies apply there.

10. Liability and availability of the website

We make sure that the information on the website is up to date and consistent with the facts. However, none of the information on the website constitutes an offer within the meaning of the Civil Code.

The website may be temporarily unavailable because of technical work or failures on our providers’ side. We try to keep interruptions as short as possible and give notice of them when they are planned. We are not liable for interruptions caused by reasons beyond our control, including those caused by internet and hosting providers. Our liability towards consumers is governed by the general rules of law.

11. Complaints

You can file a complaint if any of the services listed in point 3 does not work or does not work in accordance with these terms, for example if a form does not send your submission, the newsletter confirmation link does not arrive, or you keep receiving messages after unsubscribing.

File your complaint by e-mail to info@sse.lodz.pl or by post to the Zone’s registered office address. Tell us what the problem is, when it occurred and how we can contact you.

We respond to a complaint within 14 days of receiving it, through the same channel it reached us by, unless you indicate another one. If you are a consumer or an entrepreneur entitled to consumer protection and we do not respond within this time, the complaint is deemed accepted.

Also send comments on the website’s content (errors, outdated information, illegible elements) to info@sse.lodz.pl; we respond to them within 14 days. Report digital accessibility problems as described in the Accessibility statement on the website.

12. Changes to the terms

We have the right to change these terms. We publish the new version on the website, with the date it takes effect given at the top of the document. Changes to the terms do not apply to submissions sent before the amended terms take effect. We inform newsletter subscribers of a change to the terms by e-mail at least 14 days before it takes effect. If you do not agree to the change, you can unsubscribe from the newsletter during that time as described in point 4; if you do not unsubscribe, the new version of the terms applies to you from its effective date. We make earlier versions of the terms available on request: you can ask for them by e-mail at info@sse.lodz.pl.

13. Final provisions

Matters not covered by these terms are governed by Polish law, in particular the Act on the provision of electronic services, the Consumer Rights Act and the Civil Code.

If you are a consumer, you can use out-of-court complaint and redress procedures, for example the help of a district or municipal consumer ombudsman or mediation at a voivodeship inspectorate of the Trade Inspection (Inspekcja Handlowa). You will find information on the uokik.gov.pl  (opens in a new tab or window) website.

All information on how the Zone processes personal data in connection with the website is set out in the Privacy policy.

We publish the website’s accessibility statement and privacy policy separately, at their own addresses linked in the website footer. These terms are available on the website via the relevant link in the footer. You can save them on your device and print them from your browser at any time.